Our Team
Our Team
How competence is defined, assessed, authorized and re-verified for the work described on this site.
Disciplines Covered
Coordinating calibration and repair across coordinate measuring machines, portable arms, surface plates and hand gages draws on dimensional metrology, mechanical repair and programming disciplines, each matched to its own equipment category.
Competence Framework
Competence to review and release calibration requests is established through documented training records, method familiarity and periodic review against the standards each request is written to - ISO 10360, ASME B89.4.1, and ISO/IEC 17025 for accredited work. Requests are matched against a laboratory's published scope before acceptance, so a request falling outside available scope is flagged ahead of scheduling rather than discovered once results come back.
In practice our framework runs in four steps, and it runs the same way for every discipline listed above.
How Competence Is Established
- 01
Defined
Each task has a written competence requirement: the method, the equipment, the range, and the evidence that counts as proof of capability.
- 02
Assessed
Capability is demonstrated against that requirement — supervised work, witnessed measurement, and comparison against a known reference.
- 03
Authorised
Authorization is granted per task and per range, never as a blanket qualification, and it is recorded.
- 04
Re-verified
Authorizations are reviewed on a schedule and after any change of method, equipment or standard. Training records are kept for as long as the authorization is live.
Authorization and Review
Results are reviewed before release under documented procedures covering method selection, data review and sign-off. Authorization to release a certificate is assigned by role within the performing laboratory's quality system, not by individual name, and is subject to the laboratory's own accreditation requirements. Out-of-tolerance findings receive an additional review step before notification.
Results are reviewed before release. The review confirms that the method used matches the method quoted, that the recorded conditions are within the limits the method requires, that the calculation and the stated uncertainty are correct, and that the certificate says what the measurement supports and nothing more. Only personnel authorized for that task and range may approve the release of a result, and the approver is recorded against the certificate.
Capacity and Continuity
Scheduling accounts for both on-site visits and ship-in work moving through partner laboratories at the same time. Continuity for multi-machine or multi-site accounts is handled through consistent request review and escalation to laboratory management when a scope or turnaround question falls outside routine handling.
We staff for cover rather than for peaks. More than one person is authorized for every routine task, so absence or a spike in demand moves the schedule and leaves the result alone.
Requirements outside current authorizations are escalated, never attempted. They are quoted through a laboratory whose scope covers the measurement, or declined with the reason stated.
Related Reading
Equipment, traceability and the management system these authorizations sit inside are described on the quality system page. Open technical roles are listed on the careers page.
Auditing a supplier?
Competence records, method statements and scope detail are supplied on request with any quotation.